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Website Development
Website
design and development involves more
than just planning and putting up a website. It also has
to do with working with the systems that run it,
maintaining it with back-end programming, and keeping it
viable,
Some companies even provide
their web developers with a Purpose Statement in the early
stages of Web Development. In it, they state what they
want the site to accomplish and what they want the users
to get from it. Goals, both long-term and short-term,
should be defined from the start to plan for future
expansion, improvement, or modification.
There are many steps in Web
Development. There are also several strategies involved in
Web Development that you can use to your advantage if you
want to grow a new business.
However, if you are not a
new business, you might want to skip ahead.
Corporate Identity Branding (e.g., Logo
Development)
This is one of the most
important aspects of Web Development yet is often taken
for granted. Branding means you have to think of an
appropriate domain name, establish a brand, and start
creating a logo.
Putting a lot of thought in
developing a brand is extremely important because it can
make or break your business. Take whatever you’re selling
or what your service is, and keep in mind that the name
and the brand have to make a good and lasting impression
on your prospective clients.
Ever heard of
neuromarketing?
Neuromarketing is based on
the theory that a part of our brain is affected by the
product ads we see and hear, and because our brains have
the capacity to recall ideas and images from commercials,
the brand can actually override the actual quality of the
product.
This is why companies spend
millions of dollars hiring experts on branding – they know
that brand recall is a powerful thing in marketing. You
can read more about neuromarketing on the site:
http://www.pbs.org/wgbh/pages/frontline/shows/persuaders/etc/neuro.html
http://en.wikipedia.org/wiki/Neuromarketing
Take the case of "Check
Into Cash," one of my favorite examples for logo design.
If you have never seen its logo, then take a sneak peek of
it here:
http://www.checkintocash.com/
Logos, in general, should
have powerful symbols in them. Notice that their logo has
both the word "check" and a check symbol in it to
facilitate people’s recall. Making the logo even stronger
is the use of the dollar sign instead of a regular letter
"S" in the word "cash," establishing more clearly that the
services they offer have something to do with getting
money.
A logo has to be able to
stand on its own and represent what your company stands
for. An ingeniously crafted logo can easily be recognized
by people to help them recall your company and turn to you
when they are in need of the product or service you are
offering.
You could find logo design
templates on the Internet if you want to try your hand at
creating your own logo, or you could hire expert graphic
designers (such as your EXCEL-WEST graphic design team) for this purpose.
Develop your ‘elevator
pitch’ (Home Page Content)
Sometimes referred to as an
‘elevator speech,’ this is a meaty but concise description
of the particular business you are in. This term
essentially means that you only get to state your company
overview of sorts within the time it takes for you to take
an elevator ride – that is, about 100-150 words.
Just as a businessperson,
to receive funding, pitches a business idea to a venture
capitalist while they share an elevator ride, so too
should you write an effective elevator pitch in order to
hold the readers’ attention and interest.
You have to be able to
succinctly explain – in about a paragraph on your homepage
– the service or product or whatever it is on which your
business is based.
Target Market
Gone are the days of "popshot
marketing" where you just take a bunch of shots and hope
to hit someone. These days, you have to know what your
target market is, or what a past Director of Marketing for
Coca-Cola and Nestle calls the "core market."
Below are just a few of the
questions you should ask yourself when developing your
core market:
What is their age group? Am
I looking at the 45 to 65 age group, or at the youth? Is
it primarily male, female, or mixed? If it is mixed, what
percentage is male/female? What is the average income
range of my core target market? Am I going to be selling
locally? What geographical area do I want to reach? Do I
want to sell to a specific racial group, such as Asians,
African-Americans, or Hispanics? Am I reaching out only to
English-speaking people or do I want to reach out to
non-English-speaking clients as well?
The more thorough you can
be in determining your core market, the more effective
your website would be. Sometimes, people want to reach out
to a niche market, and this information should be taken
into consideration as you develop your site with the
webmaster.
Pricing
It is necessary to be able
to communicate with your web design person basic marketing
aspects such as the pricing. What is the average
transaction price that you expect to get from each
customer? Are you trying to sell packages or services of a
few dollars, or $500, $800, or $1,000?
Are you looking for someone
who has more than $200 to spend on your products or
services, or do you anticipate people willing to spend
$10,000 or more? These sorts of information should all be
communicated to your web developer in order for you to end
up with an effective and appropriate website.
Traffic
Many people new to online
e-commerce would insouciantly say, "If business is
moderate, then that’s good; if sales go up the roof, then
that’s so much better!" What they fail to consider is that
Web Development has a lot to do with the volume of traffic
you expect. Often, people create website designs that can
handle a small amount of traffic and later encounter
problems as their traffic grows.
If you can’t anticipate the
amount of traffic that you are going to get now or in the
near future, an experienced website development team can
help you figure that out. The expected circulation should
be determined as early as the planning stage because it’s
going to affect the architecture of the site. There are
limits to what a certain website design can handle, and
you need to make sure you’re not caught flat-footed when
growth happens.
Cover all bases
Your expected market reach
should be matched with the right architecture. Normally,
various web pages require different hosting plans that are
of different sizes and capacities. A static webpage, for
instance, will have system requirements that are different
from what is needed for a dynamic one, or a site involving
several databases.
The same thing goes for the
type of operating system you use, such as Linux or
Windows. This is why your web developer should be informed
of the nature of your business and your target market. An
EXCEL-WEST programming expert will advise you based on your needs on what program
language is appropriate (e.g., XML, XHTML, PHP, .NET) and
will also advise you on databases (e.g., MySQL, PostgreSQL,
MSSQL)
U.S. consumers use hundreds
of items every day, and as a business owner, you have to
zone in on the consumers needs and offer them what most
others can’t. Moreover, the design should consider the
expected traffic to keep expenses to a minimum. You
wouldn’t want to overspend on the actual architecture of
your website.
Say, for instance, you own
a restaurant with an extensive menu. Your restaurant size
would be different from one who sells specialty food, as
this caters to a smaller clientele. Or say, for instance,
you want to open a pizza place. You’ll most likely go for
a design that would appeal to all members of the family.
On the other hand, if you decide to serve pizza and
beer, then your market niche has changed and you would
want to modify the design of your restaurant.
In the same vein, a diner
in a small, Midwestern town that seats 20 people will do,
but you have to seriously consider a larger structure if
you’re building along a busy tourist spot.
As expert web design
company, EXCEL-WEST staff knows the nitty-gritty of website development, and
availing of their services would help you save a lot of
money you otherwise may waste on making corrections to the
site’s architecture.
Ideal Website Design
More than the aesthetic
properties of a site, people want to see the ‘barebones.’
Industry studies have shown that a website’s credibility
has to be reflected on a website, and a credible site has
to have certain features.
An easily navigable
homepage, for one, is key. The design should be such that
the visitor gets a bird’s-eye view of what you are
offering and would easily know where to click for
additional information.
Second, the Company page or
the "About Us" page should be able to give a clear picture
of what business the company is in. There should also be a
well-written FAQ page which is constantly updated, so
people would get the answers to all the questions they
have in mind.
Third, if you have products
with their photos and descriptions, you can have as many
pages as you want for your e-commerce store, provided they
are all linked to the shopping cart or checkout page.
To help clients in
navigating through your website, always have a site map
incorporated in the design.
User-friendliness
What should be foremost in
your mind in website design is ease of navigation.
Remember that people surfing the Internet are always on
the lookout for content that attracts their attention, and
studies have shown that most online viewers spend less
than a minute "checking out" a site. If you fail to engage
them or make them leave because your site is too difficult
to navigate, they flit to other sites and you lose them
forever.
To prevent this, you should
be able to precisely convey the features and functionality
that you might want on the website. And if you are going
to sell products, then you need to set up e-commerce. You
might want to jump to the e-commerce section of this
article below.
On the other hand, if you
are offering services, then it’s important to have
comprehensive pages that outline the services you offer.
And that information needs to be presented in a clear,
concise fashion. Go for both summary as well as detail
when writing copy for the description of your services.
Write useful content, not
fluff
Content is important to
have on your website. Even if you are selling something
visual, it’s absolutely essential that you have a lot of
content on your website.
Content is used by the
search engines to find you, and it’s how what search
engines use to rank a website. If you don’t have a lot of
content on your website, then it’s important to work with
a web design team that can develop it for you.
Another important part of
Web Development is constructing a list of keywords that
will be used to program your website to help the search
engines find it. These very same keywords are to be used
when submitting your website to the search engines.
Should I build my website
myself?
A lot of people who are new
to web development, web design, or website engineering, go
out and look into software like
Dreamweaver, FrontPage,
Web Easy Professional, WebPlus, Web Studio, IMS Web
Engine,
SiteSpinner, Web Page Maker, Perfect Website Creator, Web
Page Wizard,
ThunderSite, Ezypage, EasyWebEditor, Cool Page, WordPress or
other web design software, and wonder if they can create
their own website.
Well, let me just tell you,
if you have a lot of time in your hands, are willing to
learn, and have the requisite patience and
resourcefulness, then by all means, study your website
design software of choice. Allow yourself about 1 to 2
years to learn the ropes. You’ll also need to learn
graphic design and how to use graphic design software such
as Adobe Photoshop, which can also take several months, if
not years. Those who have a special knack for creativity
will benefit most in learning how to use design software.
However, when doing self
study, always hope for the best but expect the worst. Many
website development software manufacturers make it sound
as though you can have a website put up in just a few
hours even if you are only a beginner.
That’s a promise their
marketing people have been making for over ten years, but
still, many have not delivered on that promise.
Thus, if you don’t have a
timeline and don’t need to launch your website in a couple
of years, then studying website design software might be a
good approach.
Otherwise, we recommend
working with a professional firm with years of experience,
Excel-West has over 10 years of experience developing
successful, results-driven websites.
E-Commerce
E-commerce is a broad term
encompassing any type of business or commercial
transaction which has to do with the transfer of funds and
information via the Internet. It has come a long way in
the last few years, and today, there are a lot of
wonderful technologies that are used to help to make it
easier to develop websites.
It’s very important to know
that if you are going to set up an e-commerce website
where you intend to sell your products, services,
subscriptions, or digital downloads, you need to do a lot
of homework.
Again, you have to
determine a lot of factors and put in the important
elements of an e-commerce website. Ask yourself whether
you will require a one-time payment, a recurring payment,
or a return membership login.
You would also need a
credit card merchant account. There are a number of credit
card merchant account companies around, including Paypal,
AuthorizeNet, and VeriSign, just to name a few.
In addition to having a
credit card merchant account set up and established, you
are also going to need to look at what your needs are -
either a turnkey shopping cart or custom solution. Many
solutions are touted as "turnkey," although none of these
programs are truly turnkey. How would you know which to
avoid?
Again, there is a
substantial learning curve. If you are learning any of
these mentioned here, allow yourself at least nine months
to one year, full time, if you are willing to learn these
and to try to do them all by yourself. Some common
shopping cart programs are Virtuemart, Miva,
Shopsite, and CashNet, to name
a few.
When working with the
web
developer to quickly develop and create a website store,
it’s important that if you have a lot of products and
services that you’ll be going to offer, you need to
present those in a web-ready database such as an Excel
spreadsheet. Not only that; the list will have to be
comprehensive: List the products, the product numbers and
their corresponding descriptions.
If you are going to ship
the items, you need to include the weights of those items,
a full description, the sales price, and the category.
Developing categories for
your e-commerce store
If you are going to sell a
lot of products, then it’s important to develop categories
for your store. If, for instance, you are selling
clothing, then you need to categorize them into men’s,
women’s, children’s, or infants’ clothing. For easier
navigation, you can even make use of subcategories – so
under women’s clothing, you can add lingerie, sportswear,
shoes, and others. You’ll need to make all those
determinations.
An experienced e-commerce
firm will be able to assist you in setting up a proper
design and architecture for your store.
Payment gateway
Another important part of
your store is developing a shopping policy; in fact, Visa
and MasterCard require that you have a clear and concise
shopping policy.
An experienced web design
team will be able to provide you with Visa and MasterCard
compliance or credit card association-compliant shopping
policies. That way, you’ll easily be able to incorporate
them into your website and make buying through your site
extremely easy for clients.
Images
Images that are prepared
for the web are a bit different from regular photo images.
They need to be optimized for the web, and a great graphic
design artist will know precisely the adjustments to be
made to images in order to make them web-ready. It is
therefore important for you to provide the web developer
all the images of all the products that you plan to put on
your website.
Web 2.0
I want to talk a little bit
about Web 2.0.
Web 2.0 is basically the
"next generation" of the Web. Web 2.0 has to do with all
kinds of advanced mechanisms on the web, and that includes
everything – from developing social networks such as
MySpace and Facebook, to creating portals like YouTube,
Flickr.com, and video.google.com, which are places where
people share their videos and pictures.
Web 2.0 is all that and
much more. It also refers to forums and bulletin boards
where people go to share information and exchange ideas.
These are just some of the developments that have to do
with Web 2.0.
Content Management Systems
(CMS)
There is also
Content
Management Systems as well. They enable large corporations
to present a lot of complex information in a user-friendly
way. A Content Management System is an extremely complex
system installed and configured by EXCEL-WEST's expert developers. Often, it may take web developers,
system engineers, and system administrators anywhere from
two to six months – depending on the complexity of the
Content Management System that you want to create – to
develop a CMS. Entry level systems include
Joomla and
Mambo (open source programs).
The benefit of having
people take care of your CMS is that you’ll be assisted
with managing your ongoing web content and you’ll have
time on your hands to work on aspects you feel need your
attention. Your website’s CMS should be so designed that
people who will be maintaining the site for you won’t need
to have extensive knowledge about web design in order to
maintain your data.
Thus, with a
Content Management System, there typically are a lot of upfront
costs required, but there will be substantial long-term
savings in the long run.
Work only with expertsIf you decide to invest in a
website with a
lot of potential for growth, work only with people who know what they’re
doing. Anyone can put up a website for you in a matter of days,
but if it’s not the proper structure and if it’s not built properly, the
structure would likely collapse if you develop visitors while your site is not properly outfitted with the right design
and architecture. When
this happens, you’ve pretty much lost your opportunity with those
potential prospect, and it’s very hard to get them back. This is exactly why proper planning is so important.
For more information, or
an estimate on developing a successful website, contact us here at EXCEL-WEST,
at 888-317-9300 or via our
website
here. We look
forward to working with you to help you achieve your successful website
venture.
Copyright © 2008
- 2009 EXCEL-WEST. All rights reserved.
Thanks Angie Paras for your contributions.
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